Shipping Policy

At Picktoo.store, we are committed to delivering your orders safely and on time across Pakistan.

Order Processing

Orders are usually processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is shipped, you will receive the available tracking details.

Delivery Time

We deliver orders across Pakistan.

Major Cities: 3–5 business days
Other Areas: 5–7 business days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Charges

Shipping charges will be displayed at checkout before you complete your purchase.

From time to time, Picktoo.store may offer free shipping promotions on selected products or orders.

Order Tracking

Once your order has been shipped, tracking information may be provided through SMS, email, or other available communication methods.

Please allow some time for the tracking information to update after your order has been dispatched.

Incorrect Shipping Address

Please carefully check your shipping address and contact information before placing your order.

If an incorrect or incomplete address is provided, delivery may be delayed or the order may need to be reshipped. Additional shipping charges may apply.

Delayed or Lost Orders

If your order is delayed or you believe it has been lost during delivery, please contact us with your order number. We will coordinate with the courier service and assist you in resolving the issue.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible with your order number and clear photos of the damaged product and packaging. We will review the issue and assist you accordingly.

Cash on Delivery

Where available, Picktoo.store may offer Cash on Delivery (COD) as a payment option. COD availability may vary depending on the delivery location and product.