Terms and Conditions

1. Scope

These Terms & Conditions apply to all purchases made through the Picktoo online store.

Business Name: Picktoo
Business Hours: Monday – Friday (9:00 AM – 5:00 PM EST)

By placing an order, you agree to these Terms & Conditions.

2. Order Acceptance

Product listings on our website are invitations to purchase and do not constitute a legally binding offer.

Your order becomes binding after checkout and is accepted when we send an order confirmation email or dispatch your order.

3. Prices & Payment

All prices are displayed in USD.
Taxes are included where applicable.
Available payment methods are shown during checkout.
Payment must be completed before order processing begins.

4. Delivery

Orders are shipped to the address provided during checkout.
Delivery times depend on destination and shipping carrier.
Customers will be notified if significant delays occur.

5. Shipping Costs

Shipping charges, where applicable, are displayed during checkout before payment is completed.

International customers are responsible for customs duties, import taxes, and other government fees.

6. 30-Day Return Policy

Returns are accepted within 30 days of delivery.
Please contact our support team before returning any product.
Items must be unused and in original condition.
Approved refunds include the purchase price and eligible shipping charges.

7. Return Conditions

Products must be unused.
Original packaging is recommended.
Return shipping costs may apply unless the item is defective or incorrect.

8. Warranty

If your item arrives damaged, defective, or incorrect, Picktoo will provide a replacement, repair, or refund in accordance with applicable consumer protection laws.

9. Liability

Picktoo shall not be liable for indirect or consequential damages except where required by law. Liability for intentional misconduct or gross negligence remains unaffected.